Privacy Policy Overview
This Privacy Policy applies to all users, readers & viewers of www.demandgeniusmedia.com
DemandGenius Media recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online clients.
Our Privacy Policy
DemandGenius Media respects your privacy and complies with global data protection laws, including GDPR (General Data Protection Regulation), the CCPA (California Consumer Privacy Act), and the CAN-SPAM Act. We only handle professional, business-to-business (B2B) data.
Information We Collect
- Data You Give Us Directly: This includes your name, business email, company name, job title, and phone number when you request a report or contact us.
- Data from Third-Party Sources: We acquire publicly available professional data for our lead generation activities (e.g., job title and company details).
- Automatic Data: When you visit our website, we automatically collect technical data like your IP address, browser type, and which pages you view, often through cookies.
Why We Process Your Data (Legal Basis)
We process your data for the following reasons:
- Legitimate Interest: We use your data to send relevant B2B marketing and content updates that we believe will interest you professionally. This is balanced against your privacy rights.
- Contractual Need: To provide a service you or your company has paid for or agreed to.
- Legal Obligation: To comply with legal requirements, like responding to government requests.
Data Security
We use strong security measures to protect your data:
- Encryption: Data is encrypted while it's being sent over the internet (in transit) and while it's stored on our servers (at rest).
- Access Control: Only authorized staff can access data, and they must use multi-factor authentication (MFA).
- Breach Response: We have formal plans to identify, contain, and report any security incident to authorities within 72 hours, as required by law.
Data Sharing, Retention, and International Transfer
- No Sale of Data: We do not sell your personal information. We only share it with trusted vendors who help us run our services (like email platforms), and they must also comply with strict privacy standards.
- International Transfer: As we operate globally (our company is in India), your data may be transferred outside the EU/EEA. We use approved legal tools, such as Standard Contractual Clauses (SCCs), to ensure your data remains protected.
- Retention: We keep your data only for as long as necessary. Most client and operational data is securely deleted or anonymized 12 months after the contract ends.
Your Rights
You have the right to:
- Know/Access: Ask us what specific data we hold about you.
- Rectification: Ask us to correct any inaccurate or incomplete data.
- Deletion: Ask us to delete your data permanently.
- Opt-Out/Object: Stop receiving marketing emails from us (via the unsubscribe link) or object to our processing of your data.
- No Discrimination: We will not discriminate against you for exercising any of these rights.
Terms of Use
Services Provided
DemandGenius Media specializes in B2B market research, content distribution, lead generation, and telemarketing.
Intellectual Property (Our Content)
All content on our website (reports, articles, design) belongs to DemandGenius Media.
- You may use our content only for internal business planning or professional research.
- You may not copy, modify, distribute, or use our content commercially without our written permission.
Email Communication (CAN-SPAM Compliant)
All our commercial emails comply with the CAN-SPAM Act:
- Opt-Out: Every email contains a clear way to unsubscribe, and we honor requests within 10 business days.
- Transparency: The email sender information and subject lines are always accurate.
Limitation of Liability
The website and its content are provided "as is." DemandGenius Media is not responsible for any direct or indirect damage or loss of business or profit that may occur from using or being unable to use our website or content.
Complaints and Contact
- Submission: Submit all complaints via email to privacy@demandgeniusmedia.com
- Resolution: We will acknowledge your complaint within 2 business days and aim to provide a final resolution within 14 business days.
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For questions, contact: privacy@demandgeniusmedia.com
Your Rights & Our Commitments
Your Data is Secure
We use industry-standard encryption and security measures to protect your personal information from unauthorized access.
Transparency First
We're transparent about what data we collect, how we use it, and who we share it with. No hidden policies.
No Spam Promise
We respect your inbox. You can opt-out of marketing emails anytime, and we won't share your email with spammers.
Easy Contact
Questions about your privacy? Contact us at privacy@demandgeniusmedia.com and we'll respond within 48 hours.
Compliance Ready
We comply with GDPR, CCPA, and other privacy regulations to protect your rights globally.
Regular Updates
We review and update our privacy practices regularly to ensure they meet the highest standards.